6.2.2 Time spans

This feature allows you to set different routing depending on day of the week and time of the day.

For example, the main route is user Sean. You can add time span exceptions which define routing which will be valid only in the defined days and hours. On the picture below for the work days after office hours the inbound calls will be routed to autoattendant’s scenario with name Reception. On weekends calls will be routed to autoattendant’s scenario with name Offline.