3.2. Branch and extension numbers

Besides the profile details My profile includes the Branch and Extension numbers which are “read only” as they can be set only by the admin user.

Branch can be a department within the company or a physical location. It makes using the company directory easier. Also, using branches simplifies the internal numbering plans as explained in the Adding users section [link]. If you do not want to use branches all users will be assigned to the “default” branch.

Extension numbers cannot be modified or added from the My profile menu. Only the admin can do it from the Settings/Users menu. Here a user can see his extensions.