/
3.4. Caller ID

3.4. Caller ID

Owned by Agnieszka Kamińska (Unlicensed)
Jul 17, 2017

Caller ID is the number shown to the called parties when calling offnet numbers.



A user can choose one of the numbers assigned to the company i.e. the default company line added during the signup process or a number purchased from the Settings\Accounts. Only the admin user can purchase phone numbers. More on numbers is described here [link].

From the numbers assigned to the company the ones which can be used as caller ID by a user are those which are:

  • Explicitly mapped to the user in the Settings\Numbers menu

  • Mapped to an autoattendant

  • Shared with other user using time routing

In addition, a user can set as caller ID his own mobile number under condition that the number has been verified.


Related content