1.8.6 Routing

All the numbers from the local inventory plus the ones ordered from the API providers are listed under the DIDs\Routing menu.  Using search you can look for a particular phone number or for numbers from a given country or given DID supplier.

The Login column shows which client is assigned to given phone number. N/A (not applicable) refers to phone numbers with no association. For numbers obtained from DID providers such case is when a number has been cancelled because of no payment but the system is configured not to cancel dids with the provider. Since the number is free you can assign it to another client. Or assign it back to the original client when the payment issue is resolved.

To assign a number to a client click on the row. The panel lets you choose the client type, either PBX/UC or retail, and search for a client by login and profile information. Next, pick up the client which will be then associated with the phone number.

Deleting a number sends an appropriate cancelation request to the provider. In the case of local inventory the number will be removed from the database.

Adding new entry opens a wizard which first lets us search for a client and then to order a phone number on his behalf.