2.1.2 Billing

Company accounts can be of a prepaid or postpaid type.

Prepaid –The platform will deduct money from company account for every chargeable event. When the deposit is used up the paid services will be blocked. The balance will not drop below zero.

Postpaid – all charges are deducted from the credit balance which starts with zero and goes negative with every chargeable event. Every week or month you make an invoice for the paid services from the last period. When a company pays, you add the received payment to the account. Optionally you can set a credit limit beyond which the balance cannot drop. When the limit is reached the platform will block the paid services for that company.

The chargeable events include a call, an SMS, a DID payment, a plan’s monthly fee. A separate category is a monthly service charge per seat (per a user account).

Subaccounts do not have own balance. All chargeable events made by a subaccount is incurred by the company account. It applies also to the bundles and packages which can be assigned only to the company account and are shared among all subaccounts

Monthly service charge

It is an optional recurring fee which can be set per a certain period of time, for example monthly. The platform will execute the payment automatically and deduct the amount from the company account balance.

You can also reflect the service fee in the price of a monthly plan so the company will get certain amount of minutes plus number of seats at one monthly cost.

Calls and SMS charging

Offnet calls and SMS are charged according to the tariff assigned to the company account.

DIDs

DIDs are charged monthly with the first payment paid when the order is placed. The platform will charge the company account according to the DIDs cost rates.

Plans

A plan can represent a single bundle or multiple bundles of minutes to given destinations or to one destination. Each bundle has a defined amount of minutes. The details of creating plans are described here (dodac link).

A plan has a fixed monthly cost which is reoccurring. The cost is deducted automatically from the company account. The first payment is when the order is placed.

When the plan is used up the platform will charge the company account for overage calls according to the tariff.