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2.6.2 Multiple device support

2.6.2 Multiple device support

With the RCS client a user can be logged in from multiple devices at the same time using the same account. The limit in their number is configurable on the server. By default it is set to allow up to three different mobile devices (smartphones or tablets). Each device is recognized by the RCS platform by the instance ID which is generated based on a combination of certain hardware parameters.

 

Sharing one account

 

If you registered in the system you will need password. In order to set a password go to the My Profile menu and fill the Password field.

Note: you can log in to the dialer using the following:

  • Company email and password

  • Provisioning number

 

Calls and messages forking

 

Each device when logged in keeps the registration with the server. When there is an incoming call the server will fork the call to each registered instances of the same account so it will ring on each device. Once answered on any of them it will stop ringing on the others.

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