1.15 Callback tasks

The Callback Task feature allows you to initiate a call immediately or schedule it for a specific time and date.

The system first calls the source number, and when answered, connects to the destination number.

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Callback Types:

1. Call - Schedule a callback call.

2. Fax - Send a fax at a specified time and date.

Client Types:

1. Retail - Uses a retail account as the source.

2. PBX Sub-account - Uses a PBX sub-account as the source.

Additional Settings:

• Max Tries: Sets the number of call attempts (default is 3).

• Execution Time: Defines the call start time. For immediate calls, we suggest an earlier time (e.g., set 7:00 when current time is 9.00).

• Source Number: Retail or PBX account login if calling an offnet number.

• Source Caller ID: Displayed caller ID for the source party.

• Destination Number: Offnet number (e.g., +448889393939).

• Destination Caller ID: Displayed caller ID for the destination party.

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