How to resolve wrong Calls & Call recordings dates showed in VUC

How to resolve wrong Calls & Call recordings dates showed in VUC

Option 1 

VUC does calculate the calls and calls recordings start dates based on timezone set in user profile (My Profile):

In such case Voipswitch server and database timezone should be set to UTC timezone. 

Clients has to set proper timezone in their My Profile section.

 

Option 2 

Use AppSettings.config key to disable VUC calls and calls recording dates re-calculation based on timezones : 

<add key="DisableFixTimeZoneCalls" value="true"/>

Please remember that calls recordings dates are stored in UTC timezone. Calls are stored by voipswitch using server time and timezone.