Click on the Settings button in the DIDs\Pricing. The panel comprises two tabs: Settings and Payment states.

The first tab contains fields which define what will be visible on client’s bill. The Payment description field has an extended menu (button on the right) from where you can pick variables which the system replaces with concrete data for each payment instance.

Payment states tab is divided on four sections corresponding to possible states of the Event Manager periodic charging function.

Incoming – you can specify how many days before the payment due date the state should occur and which actions should be triggered by then.

The actions include email and sms notification. You can compose the mail’s body and other parameters like subject, sender and reply to. For the body and title fields there are variables which can be used in the text. Click on the extension button on the right of these input fields to see the list of variables.

Similarly for SMS, you can define the sender name and the message’s body.

This state’s actions allow you to warn the client about the imminent payments so he can make sure that there is enough balance on his account.

Approved- this state is at the moment when the client has been charged successfully. You can use email or sms to notify the client about the event.

Non-sufficient funds - this state is entered when the Event Manager detects that there is not enough balance to execute the payment.

Declined – when the charging fails, either there is no enough balance or the subscription has not been prolonged.

Besides notifications you can enable the option to automatically cancel the DID. The system will send cancellation request to the DID provider that the number belongs to. It includes the local supplier, in this case the number will be put back to the inventory with the cancelled state.

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